This isn't the first time I've stayed at the Super 8 in Wheeling West Virginia. Problem this time was the front desk attendant place the bag of popcorn in the microwave in the fire alarm went off at 11 p.m. that's okay except for the fact she was not allowed to shut the alarm off in the ear piercing sound of the alarm woke everybody up and we had to go outside and wait on the fire department to arrive. All the room smelled like burnt popcorn from that point on. Although, I understand their policy, but why in the world would she not be allowed to turn off the alarm to stop any other further inconvenience of their guests when she knew the nature of the problem to start with? It was not a good night.
Very hard to get a uhaul into the parking lot and turn it around. Service was perfect, room was well kept and tidy upon arrival. Breakfast wasn't bad, and had no loud or noisy neighbors
Oh heaven have mercy on this place. First I will say this time was far better than the last time we stayed. And we went there again because it's cheap. Let's face it. Good things, it was clean and the heater worked. Bonus. But when we reserved the guy made a big deal about extra pillows and there weren't any. I was bummed but boo hoo, right? Then housekeeping starts running the vacuum at 8 am. Rude. My only actual concern was that the smoke alarm appeared to be hanging by a wire dangling from the ceiling. Otherwise, I will go again for the price but not excited to.
During the initial checking they seemed very nice and friendly. They asked for a card for incidentals which I didn't have any issue doing; but I expressly asked if there was going to be any charges on the card. They assured me that they would not charge my card for anything other then if someone smoked in the room. They then charged my card for an additional $130 the day after I checked out, without contacting me at all or even asking my consent. I called the hotel and asked for the manager; I was assured that the manager had just stepped out and would be calling me back sometime that day. They never called back, I had to call back and ask for the manager again. Once I got the manager on the phone and inquired about the charges he started to berate me about how I was talking to him and advised me that I should "learn how to talk to people better." I suggest that you avoid this hotel, there are a lot of options in the area go seek them out.
Parking lot hard to get into. Room was clean. Not enough pillows on the bed. Tiolet ran, sink drain slow. Cable only good if your a kid or sports nut. No good movie channels.
Super 8 Wheeling is a US Lodging based in Wheeling, Ohio. Super 8 Wheeling is located at 2400 National Rd, Wheeling, WV 26003, USA.
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